Frequently Asked Questions (FAQ)

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The program cannot start: Application/Program due to Run-Time Error Bad file name or number.

The program has been corrupted somehow. Something has changed one of the files that it needs to work.

1. Check to see that your PC has not been infected by a virus. They have have been known to cause these unpredictable problems.

2. Download the latest version available to you.

3. Uninstall the old program using the add/remove in the windows control panel.

4. Goto where you installed the program, e.g. c:\program files\desktopauthor or c:\program files\pageauthor folder and delete everything in this folder.

5. install the latest version and use automatic registration.